*****ing customers airtime the Vodacom way...

<p>I recently had my line suspended by vodacom due to their pathetic ability to not change my bank details. As conveniently they charge you penalties despite you trying to change it. I had to remove bank debit order from contract and have to resort to primative payment nethods to accomodate the primative Brand Vodacom. After much struggled and several weeks i got reconnected and was even more disgusted to discover they now went as low as to ***** my ecsisting airtime. I reported to call centre agaent who seemed this was rather amusing and assured id be contacted in 24 hours to resolve this. Surprisingly this has not happened. Apart from the high level of droped calls im experiencing lately. I think its save to say vodacom is no longer the brand of old.</p>