*****ING CUSTOMER'S AIRTIME

Item: Vodacom
Rating: 1
Author: Godfrey P

VODACOM WHY IS MY AIRTIME JUST DISAPPEARING??? THE SIM IS CURRENTLY NOT IN USE BUT THE AIRTIME JUST VANISH WHY??? I WANT MY AIRTIME BACK. ALMOST R80 OF MY AIR TIME GONE!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

13 Apr 2018, 14:41

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply13 Apr 2018, 14:41

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Godfrey P's updateReviewer Update

23 May 2019, 17:58

MY AIRTIME IS STILL DISAPPEARING!!! IS IT DIFFICULT TO REMOVE THIS VLIVE NONSENSE THAT YOU ADDED IN THE FIRST PLACE??? I AM TIRED OF REPORTING SAME THING OVER AND OVER AGAIN. PLEASE!!!

Godfrey P's update23 May 2019, 17:58

Reviewer Update

MY AIRTIME IS STILL DISAPPEARING!!! IS IT DIFFICULT TO REMOVE THIS VLIVE NONSENSE THAT YOU ADDED IN THE FIRST PLACE??? I AM TIRED OF REPORTING SAME THING OVER AND OVER AGAIN. PLEASE!!!