*****ing clients money
<p>VODACOM HAS BEEN TAKING MORE AND MORE OF MY MONEY EVERY MONTH!!! I HAVE SENT NUMEROUS REQUEST AND TRIED TO GET TO THE BOTTOM OF THIS AND GUESS WHAT....NO REPLIES OR FEEDBAC****!!!!! THEY CLAIM THAT I USE OVER 5GB OF DATA MONTHLY (THATS NOT EVEN POSSIBLE AS I HAVE WIFI AT WORK AND I DONT DOWNLOAD). VODACOM IS FAMOUS FOR *****ING DATA AND ADDING IT TO CLIENTS BILLS!!!! THIS IS A PROBLEM THAT PERSISTS AND I NEVER GET ANY FEEDBACK OR ASSISTANCE!!!!!</p> <p> </p> <p>SHOULD THE NEXT STEPS BE LEGAL ACTION?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mrs Greyling,
Feedback was provided via email.
Regards,
Cassandra
Dear Mrs Greyling,
Feedback was provided via email.
Regards,
Cassandra