*****ing and hiding behind Terms and Conditions part 2

<p>A couple of weeks ago I posted a review about the insurance issue I have with Voda om, got a response stating a consultant will contact me, which never happened. Instead I received an email stating I need to sort it out with the insurance company, which is not acceptable as Vodacom takes the money from me every month thus they need to pay it back to me, but as usual the buck is going to get passed along until no one knows who I am supposed to talk to. I would really appreciate it if Vodacom can sort out the problem</p>