NZ
Natasha Z

1 reviews | Active since Mar 2012

19 Nov 2017, 11:12

*****ING AIRTIME...AGAIN...STILL...MOST EXPENSIVE CALL EVER

Wow, you never seem to amaze me...so I loaded r29 yesterday...got R14.50 "bonus airtime" (biggest lie ever you can do nothing with that "bonus airtime" and ive reported this lie several times) I made 2 calls 1 was 1minute 10 seconds...the other 10 seconds **** gone is the r14.50 "bonus bull**** airtime" but wait thats not all on top of the r14.50 gone I have r19 left...so in other words a total call of 1minute and 20 seconds cost r24.50. Please note this was a local call phoning overseas is cheaper than local calls it seems. And this happens every weekend when I load airtime and make a phonecall. Like I said its not the first Ive reported this.

0
Replies (1)
Vodacom
Vodacom's reply19 Nov 2017, 13:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team