LS
Lisel S
1 reviews | Active since Mar 2018
24 Jan 2023, 16:58
*****ing airtime hey Vodacom?
Vodacom took all my airtime!! Balance is zero! Incompetence or simply ****************?? Erm… it’s ***** Vodacom. Fix it. Now!
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Replies (2)
Vodacom's replyOfficial
25 Jan 2023, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jan 2023, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LS
Lisel S's updateReviewer Update
25 Jan 2023, 09:48No contact. After posting my complaint on Facebook, I’ve learnt that this is a common Vodacom “problem”. I couldn’t believe the response… negative response… people are very angry and apparently you don’t stop with this practice. I’m moving to Mtn now. I think it’s time that consumers seek protection from people like you. Will pursue this further.
LS
Lisel S's update25 Jan 2023, 09:48
Reviewer Update
No contact. After posting my complaint on Facebook, I’ve learnt that this is a common Vodacom “problem”. I couldn’t believe the response… negative response… people are very angry and apparently you don’t stop with this practice. I’m moving to Mtn now. I think it’s time that consumers seek protection from people like you. Will pursue this further.