*****ing airtime from customers because of covid 19 lockdown!

I did airtime advance, before I even made calls, airtime was finished. I haven't subscribed to any services and jikijiki my airtime is gone. They are *****ing airtime from us because it is covid 19 lockdown. They are trying to make profit in an ********* way. I had so much trust in Vodacom but if this is how they treat customers then I was wrong. They are ******** us.