1 reviews | Active since May 2016

02 Aug 2017, 20:06

*****ing Airtime & data

<p>Data and airtime is going mssing without explanation ********** 989, when questioning it no service spoke to Momdlana refuse to transfer to supervisor she is going home refuse to give ref number 19.47 call made - last month no airtime loaded despite debit order going of. No assistance class action must be brought and data must fall campaingn enforced the networks are *****ing airtime and getting away with it... I called on behalf of pensioner and no assistance...this is theft - Not the 1st person this happens to </p>

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Replies (1)
Vodacom
Vodacom's reply03 Aug 2017, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,