DM
D M
1 reviews | Active since Dec 2010
07 Dec 2022, 17:51
*****ing airtime and forceful recharge of the unknown advances
It has come to my attention that Vodacom is recharging my number with airtime advances even if I never requested the advance to ***** my airtime. I want them to stop giving me their airtime advances because at some point I only see when recharging it sends me a message of paying for advances I never requested from them the likes of today, they say I owe R4.10 which I can't recall myself asking R3.00...it may seem little but to me is an inconvenience to keep such service provider ripping me off
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Dec 2022, 07:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2022, 07:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
