cvk
cammi-leigh van kramberg

1 reviews | Active since Jul 2016

20 Nov 2017, 08:28

*****ING AIRTIME AND DATA POOR NETWORK

I Bought airtime and data and a vodacom customer sent me data as well , and guess what its gone ....This is the second time it happened to me you guys are pathetic and I needed to make a call but I did not have airtime I bout airtime on Saturday and again today and its all GONE !!! I changed my network to Vadacom and you guys are worse .I WANT THIS RESOLVED NOW

0
Replies (2)
Vodacom
Vodacom's reply20 Nov 2017, 08:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Nov 2017, 13:15
Official

Dear Cammi-leigh

Thank you for your patience.

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian