MF
Mike F
1 reviews | Active since Mar 2015
31 Mar 2021, 18:54
*****ing airtime and data.
Why did you ***** my airtime and tell me that I have to pay back an airtime advance when I have never taken any airtime advances? And why am I paying for data usage when I am on a WiFi network?
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Vodacom's replyOfficial
01 Apr 2021, 07:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2021, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team