*****ING AIRTIME AND DATA
This morning I had 650.00MB data left and R 99.00 (there was cents but I cant remember how much) airtime. At 12:12 today I received a sms to say that I have less than 350mb left. At 12:15 I received another message that my data bundle ran out and immediately when I received the message I wanted to buy data with my R99 airtime and guess what? NO DATA ( you would think that in 3 minutes time there will still be some of the 350mb left ) but even WORSE no airtime????????????????? How did that happen in only 3 minutes time? I NEED A EXPLANATION AND MY AIRTIME BACK IMMEDIATELY!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Lindie Janse Van Rensburg,
Thank you for taking the time to voice your enquiry.
Please note that this matter was addressed with feedback provided to the number in question via sms.
Regards
RO
Best regards,
Good Day Lindie Janse Van Rensburg,
Thank you for taking the time to voice your enquiry.
Please note that this matter was addressed with feedback provided to the number in question via sms.
Regards
RO
Best regards,