kS
khomotso S

1 reviews | Active since Oct 2016

24 Sept 2018, 17:16

*****ing airtime

when will vodacom stop *****ing our airtime everytime we laod, i am soo done with this network, you buy airtime now, in 2 minutes balance is zero.

0
Replies (3)
Vodacom
Vodacom's reply24 Sept 2018, 17:17
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply24 Sept 2018, 17:47
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team

Best regards,

kS
khomotso S's update24 Sept 2018, 17:54
Reviewer Update
Thank you vodacom for you speedy response. Thank you for loading back my airtime. Thank you.