1 reviews | Active since Nov 2014
<p>I cancelled my contract in November and again in December after Vodacom didnt do their jobs and today realised it was never cancelled. How many times do I have to cancel a contract before you actually do it? Also when my statement comes it doesnt show that this number is on contract with Vodacom anymore therefore I believe you are pleading ***** on my account as you are either *****ing my money or lying about what products I have with you. I am now tired of waiting "21 working days" for you to (not) do your jobs. Be warned that on Saturday I am going to a Vodacom shop and if I have heard nothing before then I am going into that shop angry and not leaving before you cancel my contract there and the and pay back all the money you stole the past 2 months. I will never even if my life depends on it come back to vodacom after the way you have treated me. I was in the Menlyn shop and the manager Wayne promised my contract would be cancelled. He then started ignoring my calls when I asked to speak to him and I am still waiting for him to call me back about airtime Vodacom never gave me. WORST SERVICE I HAVE EVER RECEIVED!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mr Van Vollenhoven,
Your query is resolved.
Regards,
Cassandra
Best regards,
Dear Mr Van Vollenhoven,
Your query is resolved.
Regards,
Cassandra
Best regards,
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