RT
Rachel T
1 reviews | Active since May 2012
09 Jul 2018, 19:04
*****ing
On 2 July I bought R29 airtime and Vodacom then paid back R6, after that I was left with R23 disappeared the next day. I then reported them to you and they returned my airtime back, then yesterday 08 July I recharged with R55 then converted R12 to data and my balance was R43 but when I checked it today R14 was gone and I want the ****** airtime back before I escalate to the Vodafone chairman. These people enjoy robbing their customers.
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Replies (2)
Vodacom's replyOfficial
09 Jul 2018, 20:57Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jul 2018, 20:57
Official
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Jul 2018, 11:39Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Vodacom's reply12 Jul 2018, 11:39
Official
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,