***** my money, ignore my emails

I was advised that there was ***** on my account. I need to prove it with an Affidavit. I advised that I will do so to reclaim the money prior, however I am not in a position to do so now and understand any past monies been taken will only be returned once I can submit affidavit. However, I did send them an email on 17 February 2021 asking them to cancel my account and not to take any more money going forward.

I AM STILL BEING CHARGED every single month.

Useless, disgusting.