1 reviews | Active since Oct 2009
***** my airtime
My airtime went from R288 to R9 in an hour. Every time I checked my balance on the app, it decreased. I spent R180 on bundles (data & SMS) so I should have had R100 left.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Havanita
Kindly note feedback has been sent to you via SMS.
Regards,
RJ
Dear Havanita
Kindly note feedback has been sent to you via SMS.
Regards,
RJ