***** from bank account

<p>My husband had a contract with Vodacom for himself & his daughter which he cancelled as of 30/04/2016 due to us moving to the UK. They wanted a large settlement amount to end the contract which he paid in good faith. At the end of May they deducted over R800 from his account. We emailed asking for an explanation and an invoice. The explanation made no sense considering the large settlement amount paid & the invoice has never been forthcoming. At the end of June they deducted over R300. We again emailed requesting an explanation & invoice for the deduction. We were told to phone an 082 number that can only be done from a Vodacom number. They know we are in the UK & know we do not have Vodacom numbers!!! We have emailed asking for a response to our emails & have asked for a refund. The emails have gone unanswered. They have absolutely no customer service & seem to be able to continue to deduct funds as they like! We have commitments in SA hence still have bank accounts open & have to worry about Vodacom taking money transferred for other purposes. It's appalling that they do what they like & appear to get away with it!!!!</p>