RH
Ruan H

1 reviews | Active since Sept 2018

03 Sept 2018, 08:39

*****

On 1 September 2018 at 18.46 i bought a bundle op 2 GB and get 2GB free i never got the 2GB rhat you get for free and the airtime is of my account and i called 3 times and no help and that is *****ing

0
Replies (2)
Vodacom
Vodacom's reply03 Sept 2018, 09:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Sept 2018, 15:36
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,