Stay way From Vodacom contracts
They don’t deserve any stars, their business practices are ********* in my opinion and I advise everyone to stay clear from opening any kind of contract with them. I was contacted years back about a laptop offer on contract a poorly made mercer by the way. The contract was two years and had ended sometime last year, the second one I took in 2023 of which ended this year but some how I am still paying for these contracts. I called Vodacom explained what was going on and I was told that it is the clients responsibility to cancel a contract that is already so they keep charging you and they don’t inform you of this when you take out out a contract with them, this is not the way a company is meant to do business and when you want to cancel contracts you cannot go to the retail store you have no access to your contracts they don’t send invoices they simply give you a number to someone that with give you a number to somebody else and so on. Worst company ever don’t take out any contract with them they are out to f*#k you
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
