1 reviews | Active since Mar 2017

14 Aug 2025, 13:35

Stay way From Vodacom contracts

They don’t deserve any stars, their business practices are ********* in my opinion and I advise everyone to stay clear from opening any kind of contract with them. I was contacted years back about a laptop offer on contract a poorly made mercer by the way. The contract was two years and had ended sometime last year, the second one I took in 2023 of which ended this year but some how I am still paying for these contracts. I called Vodacom explained what was going on and I was told that it is the clients responsibility to cancel a contract that is already so they keep charging you and they don’t inform you of this when you take out out a contract with them, this is not the way a company is meant to do business and when you want to cancel contracts you cannot go to the retail store you have no access to your contracts they don’t send invoices they simply give you a number to someone that with give you a number to somebody else and so on. Worst company ever don’t take out any contract with them they are out to f*#k you

0
Replies (5)
Vodacom
Vodacom's reply15 Aug 2025, 07:03
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 

's update29 Sept 2025, 13:57
Reviewer Update
Well it’s approaching October and Vodacom’s cancellations department is making sure customers get charged for absolutely nothing by simply being unavailable. I say this again stay away from contracts with Vodacom their sole mission is to rip you off with fine print they omit when you sigh up with them you can’t get hold of any department that brings them money but not cancellations so I’m going to make it my mission to make sure everyone that I know and the public is aware of this when you try to get hold of cancellations they simply cut the call if that’s not a red flag of ***** dealings I don’t know what it I’m going to make sure people know about this and hello Peter I’m going to recommend it to everyone looking to do business with Vodacom in particular such ******* ****s.
's update30 Sept 2025, 11:44
Reviewer Update
Giving empty feedback instead of addressing the problem how wonderful, I don’t want your worthless responses I want to cancel my contracts that are already over when I try to call it just cuts this is proof of your slippery ways I’m going to make sure nobody I know does business with Vodacom I discourage everyone I meet from doing business with Vodacom that has become my personal mission because why should people accept these shady dealings I’m not expecting better just disgusting
's update01 Oct 2025, 20:22
Reviewer Update
I responded to the shady email sent by Vodacom after trying out the **** centre Vodacare they were no help at all. As I said before stay the hell away from Vodacom
's update01 Oct 2025, 20:22
Reviewer Update
**** centre