STAY Very Far Away!!

So I bought the device about 4 weeks ago, and after about 2 weeks, the phone started presenting with some technical issues. I then returned the device to the store (Jet Canal Walk), and they booked the phone in with Vodacom for repairs.

In the interim, I found an alternative device, also a Tecno POP 5 LTE The pop was purchased on the 25th of August at the Fix at Parow Centre and was yesterday returned to the Fix Canal work for a full refund as it also started doing the same problem that the spark gave me.

This happens on the same day that the spark was replaced with a brand new one which is currently sealed at the Jet store in Canal Walk.

Due to this case, I have been greatly distressed and my expenses have been adversely affected.

I ask for a refund or voucher that can be used to purchase a device that is not from TECNO. To date, I have no mobile device.

I find the way I have been treated thus far to be very inconsiderate, and neither of the parties involved would welcome these circumstances if they were in my position.

I need a reliable device, and I cannot use one that presents such problems. Due to this, I cannot accept the device, which is still sealed at the Jet Store.

I told them to Keep it.