Stay far away from Vodacom!!! Terrible terrible service.

I have an outstanding billing query with Vodacom since the 6th Jan 2025. We were double billed in Oct 2024. I have sent multiple follows up email and called the call centre with no luck. Instead of resolving my query, I instead get told of arrears month in and out and my service disconnected. Emails are outright ignored. To make matters worse, on the 1st of Jan , together with Vumatel, they deleted our line from the system. We had no connectivity for 7 days and till today they are yet to tell me what happened and what they have done to ensure this never happens again. They have also not credited us for the days we didn't have connectivity. Stay far away from Vodacom if you want to have a peace of mind!!!