AJ
Adrian J

1 reviews | Active since Mar 2009

09 Mar 2018, 09:04

Stay Far Away From Vodacom Fibre - It Does Not Work

I have Vodacom fibre installed in our suburb in Moreleta Park. This is the third instance in which this data service has been out of order within the last ten days. Calls to the help line ********** take forever to be answered and the operators seem to only log complaints, not resolve technical problems. This service (or lack of service) is an absolute waste of money, due to the frequent breakdowns. Rather use alternative service providers

0
Replies (2)
Vodacom
Vodacom's reply09 Mar 2018, 09:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Mar 2018, 16:08
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic