Stay clear of Vodacom Insurance! Worst service and client manipulation in the world!

It's been almost two months now since I've started this issue with an insurance claim. I have also asked for the process to cancel all my insurances on devices, we have multiple. All you get is a call centre who cannot help you and give you the same email to contact which doesn't respond anyway ..... And believe it not, month end came and Vodcom took the money for the insurances .... and try calling ... laughable .. you don't get anywhere, the call centre insists they cannot help .... and you cannot speak to a manager...