MH
Martin H

1 reviews | Active since Oct 2020

20 Oct 2020, 11:13

STAY AWAY VODACOM FIBRE SUCKS

Stay Away Worst service ever operators doesn,t even know the fibre in my area is in operation for 5 months. Everytime different excuses even the so called Manager Grant is not helping promised to phone back in 10 minutes still waiting the next day phoning asking to talk to him but not at work everytime you phone they keep you on hold for hours and everytime the promise we,re sending a email at this stage I think they,ve send 30 emails and still nothing STAY AWAY VODACOM FIBRE SUCKS

0
Replies (3)
Vodacom
Vodacom's reply20 Oct 2020, 11:16
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
MH
Martin H's update20 Oct 2020, 12:47
Reviewer Update
more promises
MH
Martin H's update20 Oct 2020, 12:48
Reviewer Update
waiting for call but nothing