GW
Gerhard W
1 reviews | Active since May 2013
30 Apr 2024, 12:13
STAY AWAY - VODACOM FIBRE
Everybody thinking of getting Vodacom Fibre... STAY AWAY.
Corporate greed is more important to them than customer service and public reputation.
Try getting a previous owner of your new house, removed from your fibre line..... good luck!
Helpful (0)
Replies (7)0
Replies (7)
Vodacom's replyOfficial
30 Apr 2024, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2024, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GW
Gerhard W's updateReviewer Update
02 May 2024, 09:32Vodacom is not just ********* and pathetic with service delivery; they are also ****s!!!!!!!!!!!!!!!!!!!!!!!!
Previous owner of our property cancelled his fibre contract with Vodacom on 24th April 2024 (Ref SR***). Frogfoot now states that Vodacom advised that they have not received any cancellation.
I will continue to post on every possible social media page to let the world know to never ever do any business with Vodacom, until you stop lying and release your previous owner from the fibre line running in my property!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Previous owner of our property cancelled his fibre contract with Vodacom on 24th April 2024 (Ref SR***). Frogfoot now states that Vodacom advised that they have not received any cancellation.
I will continue to post on every possible social media page to let the world know to never ever do any business with Vodacom, until you stop lying and release your previous owner from the fibre line running in my property!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GW
Gerhard W's update02 May 2024, 09:32
Reviewer Update
Vodacom is not just ********* and pathetic with service delivery; they are also ****s!!!!!!!!!!!!!!!!!!!!!!!!
Previous owner of our property cancelled his fibre contract with Vodacom on 24th April 2024 (Ref SR***). Frogfoot now states that Vodacom advised that they have not received any cancellation.
I will continue to post on every possible social media page to let the world know to never ever do any business with Vodacom, until you stop lying and release your previous owner from the fibre line running in my property!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Previous owner of our property cancelled his fibre contract with Vodacom on 24th April 2024 (Ref SR***). Frogfoot now states that Vodacom advised that they have not received any cancellation.
I will continue to post on every possible social media page to let the world know to never ever do any business with Vodacom, until you stop lying and release your previous owner from the fibre line running in my property!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GW
Gerhard W's updateReviewer Update
02 May 2024, 10:33****S!!!!!!!!!!!!!!!!!!
image.png 121.88 KB
image.png 121.88 KB
GW
Gerhard W's update02 May 2024, 10:33
Reviewer Update
****S!!!!!!!!!!!!!!!!!!
image.png 121.88 KB
image.png 121.88 KB
GW
Gerhard W's updateReviewer Update
02 May 2024, 10:34 Precious Leteane (Frogfoot) May 1, 2024, 10:27 GMT+2
Good day, Gerhard.
Thank you for contacting Frogfoot Networks.
Kindly note that we have escalated your request to our service delivery team to assist with a way forward with your order as the internet service provider of the active link advised their client did not request cancellation.
More updates to follow.
Kind regards
Precious Leteane
Frogfoot (Pty) Ltd.
Tel: +***5
Web: http://www.frogfoot.com
Good day, Gerhard.
Thank you for contacting Frogfoot Networks.
Kindly note that we have escalated your request to our service delivery team to assist with a way forward with your order as the internet service provider of the active link advised their client did not request cancellation.
More updates to follow.
Kind regards
Precious Leteane
Frogfoot (Pty) Ltd.
Tel: +***5
Web: http://www.frogfoot.com
GW
Gerhard W's update02 May 2024, 10:34
Reviewer Update
Precious Leteane (Frogfoot) May 1, 2024, 10:27 GMT+2
Good day, Gerhard.
Thank you for contacting Frogfoot Networks.
Kindly note that we have escalated your request to our service delivery team to assist with a way forward with your order as the internet service provider of the active link advised their client did not request cancellation.
More updates to follow.
Kind regards
Precious Leteane
Frogfoot (Pty) Ltd.
Tel: +***5
Web: http://www.frogfoot.com
Good day, Gerhard.
Thank you for contacting Frogfoot Networks.
Kindly note that we have escalated your request to our service delivery team to assist with a way forward with your order as the internet service provider of the active link advised their client did not request cancellation.
More updates to follow.
Kind regards
Precious Leteane
Frogfoot (Pty) Ltd.
Tel: +***5
Web: http://www.frogfoot.com
GW
Gerhard W's updateReviewer Update
02 May 2024, 10:35You are lying!!!!!!!!!!!!!!!!!!!!!!!!
GW
Gerhard W's update02 May 2024, 10:35
Reviewer Update
You are lying!!!!!!!!!!!!!!!!!!!!!!!!
GW
Gerhard W's updateReviewer Update
02 May 2024, 14:57More lies......
Requested your call centre agent, Nosipho, to put me through to the manager. Advised me that her manager, either Pheasi or Saleen, will phone me back. Almost been a full working day and still nothing.
Requested your call centre agent, Nosipho, to put me through to the manager. Advised me that her manager, either Pheasi or Saleen, will phone me back. Almost been a full working day and still nothing.
GW
Gerhard W's update02 May 2024, 14:57
Reviewer Update
More lies......
Requested your call centre agent, Nosipho, to put me through to the manager. Advised me that her manager, either Pheasi or Saleen, will phone me back. Almost been a full working day and still nothing.
Requested your call centre agent, Nosipho, to put me through to the manager. Advised me that her manager, either Pheasi or Saleen, will phone me back. Almost been a full working day and still nothing.
GW
Gerhard W's updateReviewer Update
06 May 2024, 09:35WHY WILL VODACOM NOT INFORM FROGFOOT OF THE CANCELATION ON THE FIBRE LINE ON MY PROPERTY???????????
I HAVE PROOF OF THE CANCELATION!!!!!!!!!!!!!!!!!!
YOU ARE PURPOSEFULLY WITHHOLDING ME FROM EARNING AN INCOME!!!
YOU DON'T EVEN HAVE THE DECENCY TO REPLY TO ANY OF MY QUERIES!
TRULY ARE A HORRIBLE COMPANY!!!!!!!
I HAVE PROOF OF THE CANCELATION!!!!!!!!!!!!!!!!!!
YOU ARE PURPOSEFULLY WITHHOLDING ME FROM EARNING AN INCOME!!!
YOU DON'T EVEN HAVE THE DECENCY TO REPLY TO ANY OF MY QUERIES!
TRULY ARE A HORRIBLE COMPANY!!!!!!!
GW
Gerhard W's update06 May 2024, 09:35
Reviewer Update
WHY WILL VODACOM NOT INFORM FROGFOOT OF THE CANCELATION ON THE FIBRE LINE ON MY PROPERTY???????????
I HAVE PROOF OF THE CANCELATION!!!!!!!!!!!!!!!!!!
YOU ARE PURPOSEFULLY WITHHOLDING ME FROM EARNING AN INCOME!!!
YOU DON'T EVEN HAVE THE DECENCY TO REPLY TO ANY OF MY QUERIES!
TRULY ARE A HORRIBLE COMPANY!!!!!!!
I HAVE PROOF OF THE CANCELATION!!!!!!!!!!!!!!!!!!
YOU ARE PURPOSEFULLY WITHHOLDING ME FROM EARNING AN INCOME!!!
YOU DON'T EVEN HAVE THE DECENCY TO REPLY TO ANY OF MY QUERIES!
TRULY ARE A HORRIBLE COMPANY!!!!!!!