STAY AWAY! The most unhelpful service ever!!!
<p>I have upgraded at vodacom now for the 4th time thinking that vodacom is the best. After i upgraded i am forced to use out of bundel data rate because vodacom made a mistake on my account. I spent the last 2 weeks on the phone almost every day talking and begging them to give me the service i pay for, and every time they promise to call me back, still have not received 1 call from them. They just dont care about you as a customer after you signed a contract. I will NEVER use vodacom again! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
