Stay away of vodacom boycott this netwrok

Vodacom is the most irritating people and the most poor service in the world, i upgraded my contract online and got a refrence to get a call from a person to day sorry i need to transfer you to someone else after being transferred to 10 people each one does not know what they are looking at the last person name sibongile from vodacom online tells me your portfolio has dropped i need to transfer you to accounts which would do it in 1 hour i get transferred to number 11 person which does not know what the hell is she talking about to tell me her Manager is not on the floor on lunch at freakin 9:00 am the manager calls back with an attitude to tell me sorry you have to wait 7 days, what freakin prevent you and your people to say that from the 1st call and get a customer frustrated by keep transferring them to people dont know what they are talking about ? Do you have training issues? Do you know what is customer care means? Do you understand what frustration you causing by doing this to your customers? Clearly not go freakin change your business into ****a shop rather