kM
kedidimetse M

1 reviews | Active since Jul 2020

03 Aug 2020, 15:59

STAY AWAY FROM VODACOM OUTLETS try OTHER NETWORKS SOUTJH AFRICA they treat clients with respect

Hi hello Peter. I am not surprised anymore by vodacom PATHETIC behavior towards their clients .If is how vodacom menlyn treats clients, and they are giving clients the same answer when we questioning the iphone 6s they are selling to clients.What I am saying is not a hearsay but I have the same clients I met at vodacom fighting the same issue of her iphone 6s she was told also to pay R520.00,I am going to go viral about vodacom menlyn their stinking attitude,I visited their store today to help find this person who calls me with this untraceable number,instead I was sent to one vodacom to the other,even told to look for Vera,I dont know who this person is,I was also told to look for LEON at menlyn they said he is a manager for vodacom repairs,instead they brought me some xhosa lady her name so complicated she is Leon assistant repair manager.VODACOM I dont have money to run after you,I have already visited your store 4 times already and you are going to re-imburse my travelling to you. Please whoever is calling me with this number *** can you please if you dont get me on my *** please call on *** this number as I cant reach you or return your missed calls.I dont want to talk to your vodacom employees at menlyn,their behaviour sucks,I pray to god the all loose their jobs and the treatment you are giving to this old white lady with the same device as mine,let me inform you vodacom there is a lady in USA she bought the phone by you she wanted to insure the phone in USA she was told they dont insure iphones made in SA.I am going viral now is either you fix my phone or exhange it or you give me a new device PERIOD or I take this with the consumer protection,your reasoning or excuse is so lame.I HATE VODACOM MENLYN and you have the descency to debit my account on the 20 of every month. I will end up knocking at vodaworld soon watch the space

0
Replies (1)
Vodacom
Vodacom's reply03 Aug 2020, 16:07
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team