1 reviews | Active since May 2017
Stay away from VODACOM if you want your airtime to be safe
<p>I have three contracts with vodacom but I regret every day of my life. This morning on one of my contracts I got only R61.00 airtime instead of R150.00 when I contacted the call center to find out where the rest of my airtime is the consultant by the name of lindo told me that there is nothing that vodacom can do to reverse this as a **** by the name of WASP took my airtime. the consultant did not even stop the subscription maybe it’s because this **** Belongs to vodacom. All she told is is that if I receive an SMS from WASP that I have subscribed i need to choose an option to stop. Unfortunately I did not receive that SMS but she could not care less. I cannot wait for my contracts my wife and parents contracts to expire so we can get out of this poor service provider.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear David Mogale,
We've rep**** to you via email and await your response.
Regards,
UW
Dear David Mogale,
We've rep**** to you via email and await your response.
Regards,
UW
