AU
ANNALIE U
1 reviews | Active since Oct 2017
05 Aug 2020, 12:39
STAY AWAY FROM VODACOM IF YOU CAN
We bought our own router and was set up with our previous provider. So we moved and took over a currently installed fibre line but we been requesting that we want to use our own Router. They refuse to install a separate router as the router currently connected is a Nokia with a built in ONT. I WANT TO USE MY OWN ROUTER I PAID FOR!!! Vodacom advertised that we can use a router of our choice but clearly its not. False Advertising!!
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Replies (1)Vodacom's replyOfficial
05 Aug 2020, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Aug 2020, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
