Stay away from Vodacom Fibre to home. Recommend Afrihost instead.

Item: Vodacom
Rating: 1
Author: Srikesh R

Stay away from Vodacom Fibre. Its always down for "maintenance".

Also am having endless issues trying to cancel my line with Vodacom. Call center personnel are also ***********.

Was confirmed on email to cancel on 31 August 2021 but have already been invoiced for September.

I recommend using Afrihost as they always resolve issues on the spot and do give you the run around like these *********** fools.

Myself and my company will never deal with Vodacom Fibre again.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

15 Sept 2021, 07:17

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Sept 2021, 07:17