Stay away from Vodacom fibre

Item: Vodacom
Rating: 1
Author: Bridemaid C

It’s been over a 3 weeks going to 4 weeks and the entire department seem not to know why I can’t connect to my router.I mean it’s your router you should know why I’m unable to connect when octatel did their job.Im definitely changing network providers because clearly Vodacom fibre has zero customer service

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Replies (1)

Vodacom's replyOfficial

20 Oct 2024, 15:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply20 Oct 2024, 15:59

Official