Stay Away from Vodacom Fibre - AT ALL COST!

In brief, I moved house. The new tenant wanted to retain the fibre services, but had queries. We reached out to Vodacom to try and answer questions necessary in order to transfer the service. No response. The tenant (rightfully) decided to stick with their ISP because of Vodacom's lack of customer service. I now get stuck having to pay '000's in cancellation fees. Any consideration or accommodation from Vodacom in response to my request that they at least consider waiving some of these cancellation fees? NONE. I wish I had never engaged with this company. Their Customer Service is quitely simply BEYOND SHOCKINGLY BAD!!! Stay away at all cost!! This company deserves "negative stars". I only gave it 1 because I had to enter something in order to post this review.