DB
Decious B

1 reviews | Active since Oct 2018

30 May 2023, 19:14

Stay away from Vodacom Fibre

I have never been horrified by the service I receive from Vodacom. I am being bul**** by this company. They go in and out of my account as they please, they debit incorrect amounts, without any apology. I went a week without connection and they promised not to bill me for that they went and billed me over. And now my account with them is in credit of R650.00 but this terrible network provider went and placed my account in arrears of R101.00 and no one wants to do anything about it. If you thinking of fibre stay away from these guys you will regret

0
Replies (1)
Vodacom
Vodacom's reply31 May 2023, 07:44
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team