MF
Morgan F
1 reviews | Active since Nov 2018
20 Apr 2026, 18:00
Stay away from Vodacom fibre
Vodacom fibre outage in my area for 4 solid days. No explanation other than “area outage”. No estimated duration. This is not the fist issue. Service and feedback is non existant. Stay away from Vodacom fibre.
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Replies (2)
Vodacom's replyOfficial
21 Apr 2026, 07:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Apr 2026, 07:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MF
Morgan F's updateReviewer Update
21 Apr 2026, 19:00Today I got a call from the technical department saying that a technician would be at my place in 20 minutes. That was 12 o’clock. Still hadn’t arrived by 6pm. After 5 days the wifi is back but now WhatsApp calls don’t work. Vodacom wifi service centre geniuses don’t think it is their system. All worked fine before. For you sanity, just stay away from Vodacom fibre. When your contract expires, go to someone else.
MF
Morgan F's update21 Apr 2026, 19:00
Reviewer Update
Today I got a call from the technical department saying that a technician would be at my place in 20 minutes. That was 12 o’clock. Still hadn’t arrived by 6pm. After 5 days the wifi is back but now WhatsApp calls don’t work. Vodacom wifi service centre geniuses don’t think it is their system. All worked fine before. For you sanity, just stay away from Vodacom fibre. When your contract expires, go to someone else.