Stay Away from Vodacom Fibre!!!!!!!!

Item: Vodacom
Rating: 1
Author: Konal R

Stay away from Vodacom Fibre!!! The absolute nightmare of an experience dealing with support from Vodacom Fibre. My Fibre has been down for almost 2 months and there is no response at all from Vodacom as to when this will be resolved. All they do is say they going to escalate with a manager and nothing gets done. Please stay away from Vodacom fibre, look for alternative isp's. I absolutely regret choosing Vodacom.

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Replies (1)

Vodacom's replyOfficial

17 Sept 2022, 11:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 Sept 2022, 11:06

Official