1 reviews | Active since Aug 2013
Stay Away from Vodacom Fibre
My order for Vodacom Fibre was finalized on 8 July and since then I have called them at least 30 times due to intermittent connectivity. I was hardly connected 3-4 full days since my line was activated and after so many calls and service requests, they are still not able to resolve the issue. And worst of all is that their 2nd line support closed the case without informing or asking me and I had to open another support request explaining everything from scratch.
Stay away from Vodacom Fibre, they are incapable of providing technical support in case of issues. Their 2nd line support does not care how much you lose by not having internet and they can take weeks to resolve connectivity issues, which is un-acceptable.
