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wdmcallister W
1 reviews | Active since Sept 2016
03 Mar 2023, 12:51
Stay Away From Vodacom
Yet again Vodacom are debiting my account after my contract been cancelled. They disputed an amount which was one more months debit. They then tried to debit that plus another R100! I paid this amount and i have a statement from them saying nothing is owed. Yet again they have debited my account another R100. How do we collectively stop these thieving people from bullying us the public. There are thousands of cases like, surely there must be a law firm that can help us. I have the email saying i owe nothing and everything is up to date but when i ask for confirmation of the debit being cancelled they never reply. Stay away from Vodacom people and use another provider.
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Replies (3)
Vodacom's replyOfficial
03 Mar 2023, 13:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2023, 13:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
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wdmcallister W's updateReviewer Update
07 Mar 2023, 14:06I paid you an extra R100 on top of the last amount. You will not get anything more from me.
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wdmcallister W's update07 Mar 2023, 14:06
Reviewer Update
I paid you an extra R100 on top of the last amount. You will not get anything more from me.
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wdmcallister W's updateReviewer Update
08 Mar 2023, 11:06I have a statement showing that I owe nothing but you are still wanting to bill me after I paid you an additional R100. I have sent this statement to my lawyer. You need to confirm if you are closing my account or not.
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wdmcallister W's update08 Mar 2023, 11:06
Reviewer Update
I have a statement showing that I owe nothing but you are still wanting to bill me after I paid you an additional R100. I have sent this statement to my lawyer. You need to confirm if you are closing my account or not.