Stay away from Vodacom!

Stay away from Vodacom, after 16 years I decided to end my contract because of their constant signal issues. Their system was off when I first tried to cancel it. Only received their end of contract confirmation late in the day (after calling more than 20 times), they then took more than R200 airtime (leaving me with R25) This is airtime that I pay for every month. It is a flexi account so they debit me R230 and I receive it as airtime, so this is airtime that I already paid for. Then later in the evening they again deducted R230 from my bank without receiving airtime. So it is costing me 2 months of money for cancelling. Keep in mind my original contract ended last year so the device was already fully paid for. They are so friendly and helpful when they try to sell you something but come the cancelling you get pathetic to no service. This after 16 years of never having a late payment being a faithful customer. This is how you get treated.