SB
Sweetness B
1 reviews | Active since Jul 2020
22 Nov 2022, 12:49
Stay away from Vodacom!! Do not get a contract with Vodacom!
Regarding my issue. Vodacom just rep**** for PR. I have not even been assisted! I have emailed them a thousand times they don’t even care! They are making me pay insurance premiums for a contract I cancelled! How *********???
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Replies (2)
Vodacom's replyOfficial
22 Nov 2022, 13:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2022, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SB
Sweetness B's updateReviewer Update
22 Nov 2022, 15:31You guys are so useless. Im you said someone will contact me last Week already! To resolve my issue and they still have not been resolved no one is responding to emails! I just receive authentication emails and nothing else after that?? For weeks now!! What a waste of my precious time! I will no longer be paying any insurance premiums and I will keep these conversations for when I SUE you if you ever mess my credit score because all this is due to you incompetence and my consumer rights have been violated!!
SB
Sweetness B's update22 Nov 2022, 15:31
Reviewer Update
You guys are so useless. Im you said someone will contact me last Week already! To resolve my issue and they still have not been resolved no one is responding to emails! I just receive authentication emails and nothing else after that?? For weeks now!! What a waste of my precious time! I will no longer be paying any insurance premiums and I will keep these conversations for when I SUE you if you ever mess my credit score because all this is due to you incompetence and my consumer rights have been violated!!