Stay away from Vodacom

I app**** for a new contract - was approved eventually after stock issues and received the phone. When I opened the box the phone's screen was faulty. I then contacted the aftersales department who said the phone would be replaced. I then phoned again to find out when and they told me they only collect, not replace. Had to phone back and then vodacom said my number was blocked to stop ********** activity despite the fact that I am trying to resolve their issue.