STAY AWAY FROM VODACOM

I advise everyone not to get a contract with Vodacom. This has been my worst nightmare ever!

I relocated from North West to CPT and had an existing fibre contract with them. The place I'm resigning in CPT did not have Vodacom fibre hence they suggested me to take out a Home Interne package at R799 pm.

Coming to CPT just to find out there is no coverage at all. This had been from 1 Aug 2024. I have spent easily over a R1000 by calling them, they always give the same excuse. Here is "the" manager she or he will sort it out. It's Bull****. I have called so many consultants to end up nowhere. The one even said there is no trace on your account that you have an issue. I have paid R799 every month for no internet at all. No one seems to care. Till today another debit order went off after promises was made that it will be canceled this month and I don't have to pay again yet they refuse to give you a confirmation of cancelation. This has been going on for 6 month and they got R4800 out of me for absolutely nothing. No service! They just love taking your money!!! I'm definitely not leaving this here Vodacom!

WORST COMPANY EVER