AM
Abram M
1 reviews | Active since Dec 2017
25 Mar 2021, 10:14
STAY AWAY FROM VODACOM CONTRACTS!
If i could give zero stars i would. DONT GET A VODACOM CONTRACT. Rude employees when you want to cancel and when you cancel they tell you that they cant send you proof of cancellation and after the call they send an SMS stating that "Your contact isn't cancelled until you get proof" even worst the consultant refused to give me a reference number. He says ill get it next month. I feel like they are a cancer that you will never be able to get rid of. I should have listened to people when they said they were trapped into contracts by vodacom.
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Replies (1)Vodacom's replyOfficial
25 Mar 2021, 10:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Mar 2021, 10:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
