NS
Nela S
1 reviews | Active since Sept 2018
01 Jun 2019, 15:28
Stay away from Vodacom Clearwater
Stay away from Vodacom Clearwater and manager Ivan. They load different packages. And make you pay for more. Was suppose to have 2 phones on same package but they said the 2 phone special over day before and took the phone back NOT giving it to me and offered data package promotion instead. Yet they loaded the lesser on ********** 074 no and making me pay a lot more. Over R400 fir the same package i pay R239 ..Claims that system off and cant mail quote fir the ********** 074 and only mailed on ********** 336. Even made me pay cash R150 to him also. Keep putting me on hold and laughing about it.
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Replies (1)Vodacom's replyOfficial
03 Jun 2019, 11:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2019, 11:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
