NS
Nela S

1 reviews | Active since Sept 2018

01 Jun 2019, 15:28

Stay away from Vodacom Clearwater

Stay away from Vodacom Clearwater and manager Ivan. They load different packages. And make you pay for more. Was suppose to have 2 phones on same package but they said the 2 phone special over day before and took the phone back NOT giving it to me and offered data package promotion instead. Yet they loaded the lesser on ********** 074 no and making me pay a lot more. Over R400 fir the same package i pay R239 ..Claims that system off and cant mail quote fir the ********** 074 and only mailed on ********** 336. Even made me pay cash R150 to him also. Keep putting me on hold and laughing about it.

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2019, 11:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team