STAY AWAY FROM VODACOM!!!!

Appalling service!!! Change apps and then the new ones don't work. Have to log a service request on 19 November (number ***), to only get a sms after a WEEEK that it has been attended to. Fine...log in, still a problem!!! And all of this while having to deal with a death in the family and making funeral arrangements. Having to phone FOUR times to get through to a consultant. Rosemarie at Vodapay eventually commit to phone me back with feedback. Well, nothing after more than a day, and this while being threatened that my account will reset in 24 hours. Not to mention that the phone call keeps on cutting off and then I need to phone again and explain everything all over again.

With what I am currently dealing with, I am utterly disgusted in the service and no follow up to be able to simply view my damn account information.