stay away from vodacom!!!

We are very disgusted and disappointed in vodacom. My husband took out a 3 year datasim contract : started 5/11/2021 ended 5/11/2024. Since 3 October its been a struggle to cancel this contract. We phoned several times to cancel and everytime the consultants promise us they will email the confirmation of cancellation. No luck. Also for the pass 3 years we never got any statements from vodacom. On 2 Dec 2024 we saw vodacom debitted over R1200 from my hubbys bankacc. Also outstanding amount for December is over R1400. Because hubby works shifts and the contract is in his name we phoned on 6 December to enquire about this debit only to find that our contract was never cancelled. This after phoning several times from 3 October to 5December to cancel. I can even send them my call register with the dates and times. A Mdisimo send cancellation confirmation only on 6 Dec and promised to investigate and get back to us within 36 hours. We still waiting for phone call or email no luck! We emailed VB cancellations; complaints; customer services no response nothing! Vodacom tell me why is it so difficult to cancel why did your consultants deny us to cancel a contract which reached its end? Is it delaying tactics to deduct more money from us of are they too *********** to confirm a cancellation which has legally reached its end? We need our money back? Please pay our money back! Carl and Essie