CH
Cobus H
1 reviews | Active since Aug 2023
11 Aug 2023, 07:10
Stay away from Vodacom
I was a happy Afrihost customer when I was approached by a Vodacom door-to-door salesperson who promised that my internet would be better with them, he then further told me that the cost for the line would be R599 but if I took a 12-month contract then it would be R499 which I then took. Imagine my surprise when I saw R709 coming off my bank account. I contacted Vodacom who informed me that the special price is for 2 months only after which you pay the full monthly subscription. Caught by Vodacom again, what else can I say.
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Replies (2)Vodacom's replyOfficial
11 Aug 2023, 08:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Aug 2023, 08:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CH
Cobus H's updateReviewer Update
12 Aug 2023, 11:45As expected nothing was done and I will ride out the contract. Wil not use them ever again.
CH
Cobus H's update12 Aug 2023, 11:45
Reviewer Update
As expected nothing was done and I will ride out the contract. Wil not use them ever again.
