CH
Cobus H

1 reviews | Active since Aug 2023

11 Aug 2023, 07:10

Stay away from Vodacom

I was a happy Afrihost customer when I was approached by a Vodacom door-to-door salesperson who promised that my internet would be better with them, he then further told me that the cost for the line would be R599 but if I took a 12-month contract then it would be R499 which I then took. Imagine my surprise when I saw R709 coming off my bank account. I contacted Vodacom who informed me that the special price is for 2 months only after which you pay the full monthly subscription. Caught by Vodacom again, what else can I say.

0
Replies (2)
Vodacom
Vodacom's reply11 Aug 2023, 08:00
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
CH
Cobus H's update12 Aug 2023, 11:45
Reviewer Update
As expected nothing was done and I will ride out the contract. Wil not use them ever again.