Stay away from VODACOM

For the second time since beginning of August we are forced to turn to Hello Peter to help resolve a problem with Vodacom. We had a two and a half week of NO Wifi. Only to find out thar Vodacom canceled our Fibre connection with the service provider. After how long, they fixed their mistake. A lady from finance depot phoned me twice to let us know that we'll be refunded for the period without internet, as our payments were up to date. Why would someone take the trouble to phone a client, confirm that Vodacom will pay back the money, confirm that we are satisfied with the situation...... And that she will close the Hello Peter issue??? Only to go back on their word and prove that the day we signed the contract with Vodacom was one of the biggest mistakes.