Stay away from Vodacom

Item: Vodacom
Rating: 1
Author: Anton R

We were offered a migration bringing down our account to R1700 a month yet it was pushed up to R2900. The sales person ****med us in to believing we were saving. After a month of constant calling and promises, nothing has been done. This is the worst customer service I have ever experienced.

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Replies (1)

Vodacom's replyOfficial

22 Oct 2023, 11:01

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 Oct 2023, 11:01

Official